What does the lifetime warranty cover?
SWOPT products by Cleveland Cleaning Products, LLC. are warranted to be free of defects in material and craftsmanship for as long as our customers own the product.
Our warranty does not cover normal wear and tear, environmental factors, accidental damage, or misuse.
At Cleveland Cleaning Product, LLC's option, defective product will be repaired, replaced, or substituted for a product of equal value. For more details, please call Cleveland Cleaning Products, LLC customer support at 1-888-665-7978.
How long will it take for my order to arrive?
All orders processed with standard shipping will ship from our fulfillment center in Cleveland, Ohio via FedEx/ USPS SmartPost.
In addition to transit time, please allow 1-2 business days for standard order processing.
FedEx/ USPS SmartPost deliveries will arrive approximately 2-7 business days after the order has been processed.
Can I use your cleaning heads with a standard threaded handle?
Standard threaded handles cannot be used with SWOPT cleaning heads. Our patented SnapLock system only works with SWOPT heads and handles to ensure that handles never twist loose.
Can I launder the wet mops?
Our mops were made to be washed in residential washing machines. Wash separately with hot water. Do not use fabric softener. For drying, tumble dry on low heat or hang to air dry.